Introduction
At CBD Boy and Co, we strive to maintain the highest standards of journalism and content creation in the CBD and vaping industry. We welcome feedback from our readers and are committed to addressing any concerns promptly and transparently. This Editorial Complaints Policy outlines the procedure for submitting and handling complaints related to our editorial content.
How to Submit a Complaint
If you believe our content violates journalistic standards, contains inaccuracies, or raises ethical concerns, please submit your complaint via email to [email protected]. Please provide the following details:
Your Contact Information
Include your name, email address, and any additional contact details.
Nature of the Complaint
Clearly outline the specific content or article in question and provide details regarding your concerns.
Supporting Evidence
If applicable, provide supporting evidence such as screenshots, URLs, or references that help illustrate the nature of your complaint.
Review Process
Acknowledgment
Upon receiving your complaint, we will acknowledge its receipt within [timeframe, e.g., 48 hours].
Investigation
Our editorial team will thoroughly investigate the complaint, reviewing the relevant content, and assessing the validity of the concerns raised.
Resolution
We will aim to resolve complaints promptly and transparently. This may involve issuing corrections, clarifications, or retractions as necessary.
Communication
Throughout the process, we will maintain open communication with you, providing updates on the status of the investigation and any actions taken.
Escalation
If you are dissatisfied with the resolution provided, you may escalate your complaint to our editorial ombudsman by emailing [email protected]. The ombudsman will conduct an independent review and provide a final response.
Corrections and Clarifications
If errors are identified in our content that do not warrant a formal complaint, we will promptly correct or clarify the information. Corrections will be clearly indicated within the content.
Editorial Independence
CBD Boy and Co maintains editorial independence, and our commitment to transparency includes addressing legitimate complaints while upholding the principles of fair and accurate reporting.
Contact Us
For all editorial complaints or concerns, please contact us at [email protected].
We appreciate your commitment to maintaining the integrity of our content. Your feedback is invaluable in helping us uphold the highest editorial standards at CBD Boy and Co.